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Shipping Policy - CANADA
Simply look for the free shipping icon to enjoy free shipping on selected items throughout the store. If the items in your order qualify for 'Free Shipping', then your items ship FREE! Please note: surcharges may apply due to distance, dimension or weight (these charges will display when you enter your province and postal code and select Get Shipping Quote). We apologize, but Newfoundland/Labrador, Nunavut, Northwest Territories and Yukon do not qualify for free shipping.
The majority of orders placed on xHockeyProducts.ca ship within 1-2 business days from our Toronto area (St. Catharines, ON) location. Shipping typically takes 2-6 business days (not guaranteed) via ground service, depending on where you are located. Once you place an order, you'll receive a confirmation shipping tracking number within one to two business days which will provide a link to track your package online.
The shipping method you choose along with the size and weight of your order will dictate the costs for delivery. Our goal is to consolidate items when shipping, but there are times when certain components may ship from other locations or direct (drop ship) from a manufacturer due to product availability, etc. Rest assured that additional shipping charges are not applied in these instances.
Our default shipping carrier is FedEx, however we do utilize other carriers such as Canada Post, Purolator, UPS, etc. for many orders.
To keep your shipping costs as low as possible, all orders ship without the requirement of a Signature Upon Delivery. If you require a Signature Upon Delivery to ensure your order is delivered in person and signed for by you (or your representative), simply check the Signature Upon Delivery box in the Shipping option section in the checkout process. Please note a $10.00 charge will be applied for this service.
XHP TIP: For the FASTEST DELIVERY possible, have your order shipped to a business address. Orders shipped to a business address are PRIORITIZED by most shipping companies.
If you are looking for a priority shipping option to ensure a guaranteed delivery date for your order, please enter your province and postal code into our Estimate Shipping section on the checkout page for a full list of shipping options. Should you choose any type of priority shipping option through our automated checkout system, all items in your cart will ship via that shipping option. Please note orders received after FedEx pick up, will be sent the following business day.
Have an International Order? Simply call 888-393-2008 x2 to speak with one or our staff, or email. When emailing, please provide all information required for the order and shipping destination.